Your complete
solution for all things HR.
A comprehensive HR audit, a collaborative strategic plan, and ongoing fractional HR partnership — built for small and mid-sized organizations that need real HR without a full HR department.
"Transform the world by transforming the workplace."
What it looks like to work with us
The Hayes Approach wants to be your complete solution for all things Human Resources. We combine years of experience in traditional, time-honored HR practices with the latest in HR information systems, integrated payroll, and benefits administration. We know how to help you audit and map your current processes as well as maximize the use of technology. We will help you use your organizational strengths to improve efficiency, accuracy, and the employee experience while improving compliance and reducing risk. Our understanding of organizational design means maximum efficiency with a human touch.
We strive to become part of your team. We're always there to offer creative solutions and ensure your people get top-notch service. When employee issues crop up, we are there 24/7/365 to guide you through each step.
Engagements start with a comprehensive HR audit. The audit can stand on its own if what you want is a clear-eyed picture of where your HR function actually is, and some organizations do exactly that. Most pair it with ongoing support, because the audit is what tells us where to start. From there we co-create an HR strategic plan and step in as your HR function on retainer.
If this sounds like what your organization needs, we would like to talk.
Kindest regards,
The Hayes Approach Team
Four kinds of expertise, one team
Full-service HR built for growing organizations — from day-to-day operations to the tough, high-stakes moments.
HR Experts
Full-service, full-cycle human resources for small businesses.
Organizational Experts
Executive coaching to improve organizational leadership effectiveness and workplace productivity.
Workplace Experts
Training programs on common workplace and leadership topics to make workplaces better and people more effective.
SWAT Team
Specialized Workplace Action Team — a highly skilled team to assist organizations of all sizes with 'sticky' issues.
Because everyone needs a H.E.R.O. in HR
Our framework covers the full employee lifecycle — and, like a bicycle, keeps compliance, strategy, and tactics all moving together.
Job Design + Hiring
Get the right people into the right seats.
Onboarding + Training
Set them up to contribute quickly and well.
Compensation + Benefits
Keep your best people energized and loyal.
Performance + Separation
Manage transitions with dignity and compliance.
You've got a lot on your plate. Sometimes you just need someone to step in and save the day.
A structured path, from onboarding to ongoing partnership
Every engagement begins with a comprehensive HR audit. That audit can be purchased on its own, but it is most often the front door to an ongoing partnership, because it is what tells us where to start.
The audit is followed by a collaborative HR strategic plan, and then transition into ongoing fractional HR support on retainer. Even during the audit and strategy phases, we remain fully available for guidance and issue-specific HR support as the audit runs "in the background."
Comprehensive HR Audit
We gather information across all key HR functions to assess current practices, identify compliance gaps, and highlight strengths — with minimal disruption to daily operations.
- Policies and procedures
- Employee files and documentation
- Compliance with applicable laws & regulations
- Existing systems and workflows
- Job descriptions, compensation & org structure
HR Strategic Plan
Based on audit findings and current business needs, we co-create a practical, prioritized HR strategic plan.
- Addresses foundational gaps
- Maps forward-looking initiatives
- Aligns people strategy with your business goals
- Built around your culture, not a template
Fractional HR Support
A direct extension of your team — responsive guidance, managed HR functions, and scalable, compliant, people-centered practices on retainer.
- Available even during audit & strategy
- Immediate priorities + long-term growth
- Embedded, not outsourced
Everything your people function needs
While completing the audit and strategic plan, we still provide full fractional HR partnership. Services include, but are not limited to — click any to see what it involves:
- Review cycles, rating scales & evaluation criteria
- Goal-setting frameworks tied to business objectives
- Manager coaching on feedback and 1:1s
- Workplace investigations, handled discreetly
- Mediating disputes between employees or teams
- Corrective-action guidance & documentation
- Job descriptions & interview scorecards
- Sourcing strategy & structured interview process
- Offer, negotiation & candidate-experience support
- New-hire orientation & required paperwork
- Structured 30/60/90-day onboarding plans
- Exit interviews & clean offboarding checklists
- Employee handbook creation & updates
- Federal, state & multi-state law tracking
- Required postings & recordkeeping
- Stay interviews & engagement surveys
- Recognition & rewards programs
- Turnover analysis with targeted action plans
- Manager & leadership development
- Harassment & compliance training
- Career-path and skills-development planning
- Market benchmarking & pay analysis
- Pay-band & salary-structure design
- Merit, incentive & bonus planning
- Open enrollment planning & execution
- Broker & carrier coordination
- Employee questions & claims support
- HRIS selection, setup & migration
- Workflow automation for routine HR tasks
- Data cleanup & reporting dashboards
- Accurate, on-time multi-state payroll runs
- Tax filings & compliance
- Garnishments, deductions, etc.
- In-person investigations & sensitive conversations
- On-location trainings & team meetings
- Culture & leadership work face-to-face
An evolving strategic HR partnership
Rather than a single product, our deliverable is an ongoing partnership. Key outputs include:
HR Audit Report
A completed report with prioritized findings and recommendations.
Collaborative HR Strategic Plan
Tailored to your current needs and long-term goals.
Embedded Ongoing Support
Addresses both immediate priorities and broader organizational growth.
Continuous Strategic Alignment
HR operations stay aligned with business strategy so your people systems scale with the business.
A trusted extension of the team
They truly feel like an integrated part of our team, seamlessly supporting us in critical areas such as compliance, recruiting, onboarding, and employee retention. Their expertise and dedication have been invaluable in helping us build a strong and successful workforce.
As owner of a small business, there are a TON of tasks related to the employee lifecycle that must be handled responsibly, professionally and legally. THA have proven to be a godsend for me. They have taken so many HR tasks off my plate, allowing me to focus on things I'm best at.
We had the pleasure of working closely with The Hayes Approach for over 5 years. These changes greatly improved our onboarding and offboarding process, allowing us to focus more on our operations and revenue growth. We like to say THA has the 3 Big C's: Competent, Communicative and Caring.
I've enjoyed working with THA and Brad. Even though he's out of state, he is incredibly responsive and continuously engaged with our staff. He's genuinely a part of our team, offering support and guidance that helps us strengthen our workforce.
We've been working with The Hayes Approach for over 5 years now, and the experience has been nothing short of excellent. The relationship we've built over the years feels more like a partnership than just a service provider.
We have worked with THA for years and have always found them to be available when needed and to provide honest and valuable advice. I have recommended them to colleagues as a service provider and employer and would do so again.
Ready to build a stronger organization?
Our goal is to meet the needs of you and your organization, whatever it takes. If you want to talk through what your HR function actually needs, or just get a straight answer on where you stand, reach out. We will tell you honestly whether we are the right fit.
Start a Conversation
No pressure and no obligation. We will walk you through the audit, what ongoing support looks like, and what it would cost for an organization your size.
864-485-0933 • info@thehayesapproach.com
